The State Service Delivery Gateway is a single point of access for all the transactions offered by the Government of Jharkhand through its constituent departments. This portal provides complete access to the current and accurate information about the various functions and services provided by Government of Jharkhand and its constituent departments to the citizens and other users (for example, Tourists and Investors).

The portal aims at educating the citizens by providing them with access to information such as expected service fulfillment times for the Government services, business processes, applicable rules and legislations, key point of contacts within the Government and so on. It also provides information to the citizens of Jharkhand about their rights, benefits and schemes offered by the Government, eligibility requirements for availing these benefits and schemes and so on.

It is a transparent and accountable portal that creates a hassle-free environment with reduced administrative burden and service fulfillment costs for the Government and citizens to a large extent.